Home / Vicki - How to Install

Vicki - smart radiator thermostatic valve

An installation in just 3 simple steps.

The installation of Vicki is a fairly straightforward procedure. It only takes a few minutes and it’s so easy anyone can do it.
There is no risk of water leakage during the installation and no need for any special tools.
Have a look!

1

Set up Vicki's Mom

The first step is to get Vicki online! To do that, connect Mom to your home Wi-Fi network.

2

Mount Vicki

You just have to remove your existing valve head and mount Vicki on its place. Don't worry, you won't need any special tools.

3

Install Vicki

To finish the installation, launch the MClimate App and let it guide you.

FAQs

How does Vicki work?

Vicki needs to be installed directly on the radiator and to be connected to the central gateway that we call Mom. You should get a Vicki device for every radiator at home. Vicki communicates with the central gateway "Mom" with highly secured proprietary radio protocol on 868Mhz, and the central gateway is connected to your domestic Wi-Fi network.

What kind of radiators does Vicki control?

Vicki works seamlessly with district heating and thermostats. Compatible with RA, RAV and RAVL Valve Adapters.

Do I need Wi-Fi to use Vicki?

Yes. Vicki uses proprietary highly-secured radio communication on 868MHz to communicate with central gateway, but the connection between your smartphone and the gateway needs a Wi-Fi network.

Do I need a Vicki Starter Pack?

Yes. In order to control your radiators remotely you will need a Vicki Starter Pack which consist of 1 central gateway called Mom and 2 Vicki smart valves.

How many Vicki smart valves can I have?

You can have as many Vicki devices as you have radiators for.

Technical specifications

LANGUAGES

Bulgarian, English, German, Spanish, Polish, Swedish, Romanian, Greek, Estonian, Turkish, Norwegian, Italian, Rusian, Latvian, Danish, Lithuanian, Finnish

COMPATIBILITY

Default fitting: M30x1.5, Additional adapters: RA, RAV and RAVL and ORAS (upon request)

SENSORS

Temperature & Relative Humidity sensors

CONNECTIVITY

Proprietary highly-secured radio communication on 868MHz to Mom

SIZE AND WEIGHT

Vicki : 5,4cm x 8,4cm x 5,4cm 107,29gr
Box: 14,5cm x 8,3cm x 8cm

POWER SOURCE

1.6 - 3.5VDC, 2xAA Battery (alkaline, lithium or rechargeable)

BATTERY LIFE

12 years with recommended batteries available in all local stores

REMOTE CONTROL REQUIREMENTS

Mom Wi-Fi or Mom LTE Cat-M1
Access point (2.4 GHz Wi-Fi router),
MClimate App (Android/iOS)

WARRANTY

2-year limited warranty.

Buy now

Compatibility: Default fitting: M30x1.5, Additional adapters: RA, RAV, RAVL and ORAS (upon request)
Sensors: Temperature sensor, humidity sensor
Connectivity: Proprietary highly-secured radio communication on 868MHz to Mom
Size and weight: 5,4cm x 8,4cm x 5,4cm 107,29gr
Power source: Battery 2xAA
Power consumption: <5W
Remote control requirements: Mom Wi-Fi or Cat-M1, Access point (Wi-Fi router/SIM card),
Smartphone (Android/iOS)
In the box: 1 x Vicki; RA, RAV and RAVL Valve Adapters; welcome guide; quick installation manual; sticker

*30 days 100% money back guarantee & 2 years international warranty

Compatibility: Default fitting: M30x1.5, Additional adapters: RA, RAV, RAVL and ORAS (upon request)
Sensors: Temperature sensor, humidity sensor
Connectivity: Proprietary highly-secured radio communication on 868MHz to Mom Wi-Fi or LTE Cat-M1 
Size and weight: 5,4cm x 8,4cm x 5,4cm 107,29gr
Power source: Battery 2xAA
Power consumption: <5W
Remote control requirements: Mom, Access point (Wi-Fi router/SIM card),
Smartphone (Android/iOS)
In the box: 2 x Vicki; 1 x Vicki Mom; RA, RAV and RAVL Valve Adapters; welcome guide; quick installation manual; sticker welcome guide; quick installation manual; sticker

*30 days 100% money back guarantee & 2 years international warranty

Questions & Answers

Have more questions about Vicki? Visit our Support Center.