🇧🇬 Sofia, Bulgaria
Smart LoRaWAN Solution for Real-Time Temperature & Humidity Tracking Across Warehouse and Delivery Fleet
Our client
Building type: Warehouse
Client Name: eBag
Location: Sofia, Bulgaria
Building parameters: 1 building, 2 floors, covering 5000 sq.m.
Product(s) implemented:
70 MClimate HT Sensors LoRaWAN®
MClimate Enterprise IoT Platform
Third Party Devices:
4 gateways installed, 2 of which are mobile in cars
About eBag
eBag is a leading online retailer in Bulgaria, founded in 2015, providing its customers with access to a vast portfolio of products in one place, while maintaining a leading position with an 80% market share in the online FMCG sector. The company offers fast home delivery of high-quality products in several Bulgarian cities and their nearby areas. eBag is committed to innovation, high customer satisfaction, and teamwork. They strive for technological advancement by integrating innovative solutions to optimize processes and improve efficiency.
Challenges
eBag’s main fulfillment center stores perishable goods that require constant monitoring of storage conditions. Maintaining consistent temperature and humidity across multiple zones with different storage requirements, such as refrigerated, frozen, and ambient areas, posed a significant operational challenge for eBag. Ensuring continuous monitoring across two warehouse floors and during transport adds complexity, especially when goods move between refrigerated and non-refrigerated environments. Limited visibility into real-time conditions in vehicles and storage rooms increases the risk of spoilage, compliance issues, and product loss.
Solution
To address these challenges, in January 2026, eBag partnered with MClimate and deployed a comprehensive monitoring system using 70 MClimate HT Sensors LoRaWAN® across the fulfillment center, enabling real-time tracking of the rooms’ temperature and humidity, and collecting historical data. The system covers all the site’s critical zones – the main warehouse, dedicated spaces for refrigerated and frozen goods, two separate rooms for fruits and vegetables, each with different temperatures, and purpose-built packaging areas for goods stored at ambient, refrigerated, or frozen conditions. To ensure the successful deployment of the solution, 4 gateways enabled protocol conversion, facilitating communication and allowing the 70 MClimate HT Sensors LoRaWAN® to be seamlessly integrated into the MClimate Enterprise IoT Platform. This smart solution now allows eBag’s team to continuously monitor temperature and humidity, providing them with real-time visibility and centralized control over conditions across the entire fulfillment center.
The solution extends beyond the warehouse, with additional devices installed in delivery vehicles communicating through 2 gateways directly installed in the vehicles. By monitoring both refrigerated compartments and standard cargo areas, the system ensures that storage conditions are maintained throughout the entire distribution cycle.
Data from all locations is aggregated into a single interface, enabling efficient oversight and easier compliance with storage standards. As a result, the company benefits from improved product quality control, reduced risk of spoilage, enhanced operational efficiency, and greater transparency across both storage and transportation processes. The LoRaWAN® protocol ensures these smart devices’ operating life is up to 10 years while consuming as little energy as possible, making the solution sustainable over time.
Results
Temperature Sensor
Accurate temperature data
Humidity Sensor
Precise humidity data
Up to 10 years
Battery Life
with default configuration settings
Supports
FUOTA
Firmware Updates Over The Air
Products in this case study
MClimate HT Sensor LoRaWAN®
Recommended products
Vicki LoRaWAN® Smart Radiator Thermostat
MClimate HT + PIR lite LoRaWAN®
Proudly based
in Europe 🇪🇺
We’re based in Europe at Sofia, Bulgaria:
Sofia Tech Park, Labs Building, 111J Tsarigradsko Shose.
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